Job Description
Launch your career with TechSolutions Inc.'s college credit internship program! We're seeking motivated students passionate about technology to gain hands-on experience in IT support and infrastructure management. This paid internship offers real-world exposure to enterprise systems, network administration, and cybersecurity protocols while fulfilling academic requirements. Join our dynamic team in Atlanta and transform classroom knowledge into professional expertise.
Responsibilities
- Provide Tier 1 technical support for employees across hardware, software, and network issues
- Assist with system monitoring, maintenance, and troubleshooting of cloud-based platforms
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects and system upgrades
- Participate in cybersecurity awareness initiatives and security audits
- Install, configure, and test new hardware and software deployments
- Conduct routine system backups and recovery drills
Qualifications
- Currently enrolled in an accredited college/university pursuing IT, Computer Science, or related degree
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong analytical skills and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently and collaborate in team environments
- Must be eligible for academic credit through your institution
- CompTIA A+ or similar certification preferred (not required)
- Valid driver's license required for occasional equipment transport