Job Description
Join TechSolutions Inc.'s dynamic team as an IT Support Intern! This immediate hire opportunity is perfect for students seeking hands-on experience in a fast-paced tech environment. You'll gain invaluable skills in network administration, cybersecurity, and client support while working alongside industry experts. Our collaborative culture encourages innovation and professional growth, making this an ideal stepping stone for your tech career.
Responsibilities
- Provide Tier 1-2 technical support to internal staff and clients
- Install, configure, and maintain hardware/software systems
- Document IT procedures and create knowledge base articles
- Assist with network security monitoring and incident response
- Collaborate with senior engineers on infrastructure projects
- Participate in system testing and troubleshooting initiatives
- Deliver user training on new technologies
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Relevant coursework or certifications (CompTIA A+, Network+)
- Availability for 20-30 hours/week during business hours