Job Description
Join Capitol Tech Solutions as an IT Support Intern and launch your career in technology! We're seeking motivated students for a paid internship opportunity in the heart of Washington DC. No prior experience is required – we'll provide comprehensive training to help you build foundational IT skills while working with cutting-edge systems. This hands-on role is perfect for students pursuing degrees in Computer Science, Information Technology, or related fields. Enjoy a collaborative environment where your ideas matter and gain real-world experience that will make your resume stand out.
Responsibilities
- Provide desktop support for 50+ employees including hardware/software troubleshooting
- Assist with network administration tasks including Wi-Fi configuration and printer management
- Document IT procedures and create user training materials
- Manage inventory of IT assets and assist with procurement processes
- Respond to helpdesk tickets via ticketing system with SLA adherence
- Participate in cybersecurity awareness initiatives and best practices implementation
- Shadow senior engineers on system upgrades and maintenance projects
Qualifications
- Currently enrolled in an accredited college/university program (any major)
- Strong problem-solving abilities and attention to detail
- Basic familiarity with Windows and Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Must be authorized to work in the United States
- Available to work 20-25 hours per week during academic year
- Interest in pursuing a career in IT or technology