Job Description
Join TechSolutions Inc.'s dynamic team as an IT Support Intern and launch your tech career in Chicago! This immediate hire opportunity offers hands-on experience in a fast-paced corporate environment while supporting our mission to innovate digital solutions. Perfect for current students seeking practical experience with flexible scheduling.
What You'll Gain:
• Real-world IT infrastructure exposure
• Mentorship from industry professionals
• Potential for full-time conversion
• Competitive hourly compensation
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network diagnostics and system monitoring
- Document IT incidents and resolutions in ticketing systems
- Deploy and configure end-user devices (laptops, peripherals)
- Collaborate with senior engineers on infrastructure projects
- Participate in cybersecurity awareness initiatives
Qualifications
- Currently enrolled in IT/Computer Science program (or recent graduate)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work 20-25 hours/week (flexible scheduling available)
- CompTIA A+ or similar certification preferred