Job Description
Join TechSolutions Inc. for an immersive paid summer internship with weekend shifts in Raleigh, NC! Gain hands-on experience in our dynamic IT department while supporting enterprise systems and client solutions. This 12-week program offers mentorship, real-world projects, and a competitive hourly rate. Perfect for students pursuing Computer Science, IT, or related fields.
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Assist with network monitoring and system maintenance
- Document IT procedures and knowledge base articles
- Collaborate on weekend on-call rotation for emergency support
- Participate in cross-functional tech projects
- Train users on company systems and security protocols
Qualifications
- Currently enrolled in IT/Computer Science program
- Basic knowledge of Windows/Linux environments
- Strong problem-solving and communication skills
- Ability to work flexible weekend shifts (Sat/Sun)
- Proficient with Microsoft Office Suite
- CompTIA A+ or similar certification preferred