Job Description
Launch your tech career with TechSolve Innovations' hands-on IT Support Internship! We're seeking enthusiastic students to join our dynamic Oklahoma City team and gain real-world experience in a supportive environment. No prior experience required—just a passion for technology and eagerness to learn. You'll work alongside industry experts, cutting-edge systems, and collaborative teams while building foundational IT skills that employers value. This 20-hour/week paid internship offers flexible scheduling around your classes and includes mentorship opportunities. Perfect for students seeking to bridge the gap between academia and industry!
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person requests
- Install, configure, and troubleshoot hardware/software systems (Windows, macOS, Office 365)
- Assist with network connectivity issues and basic security protocols
- Document technical procedures and maintain accurate service logs
- Collaborate with senior IT staff on system upgrades and maintenance projects
- Participate in training sessions to expand technical knowledge
- Support office equipment (printers, scanners, AV systems) maintenance
Qualifications
- Currently enrolled in an accredited college/university program
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong problem-solving skills and attention to detail
- Excellent communication abilities and customer service mindset
- Ability to work independently and as part of a team
- Flexibility to adapt to changing priorities and deadlines
- Valid driver's license (for occasional equipment pickups)
- Must be authorized to work in the United States