Job Description
Join InnovateTech Solutions and kickstart your career in technology with our paid internship program! We're seeking motivated students in Indianapolis to gain hands-on experience in IT support, system administration, and client solutions. This 12-week program offers mentorship from industry professionals, flexible scheduling around your classes, and potential for full-time conversion. Perfect for aspiring IT professionals seeking real-world experience in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support to internal staff and clients via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Assist with network monitoring and security protocols
- Collaborate with senior engineers on infrastructure projects
- Participate in training sessions and skill development workshops
- Contribute to knowledge base documentation
Qualifications
- Currently enrolled in an accredited college/university program
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Relevant coursework in IT, Computer Science, or related field preferred
- CompTIA A+ or similar certification a plus
- Valid driver's license and reliable transportation
- Must be authorized to work in the US