Job Description
Join TechNova Solutions as a Night Shift Intern in our dynamic IT Support team! This paid internship offers hands-on experience in enterprise-level IT operations while accommodating your academic schedule. Perfect for students seeking real-world technical experience in a fast-paced environment. Work alongside industry experts to gain valuable skills in system administration, network troubleshooting, and cybersecurity best practices. Enjoy a flexible schedule that allows you to balance work and studies while building your professional network in Tucson's growing tech sector.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Monitor and maintain server infrastructure during overnight operational hours
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams to resolve escalated technical issues
- Assist with cybersecurity monitoring and incident response protocols
- Conduct system backups and recovery operations
- Participate in IT infrastructure upgrades and maintenance projects
Qualifications
- Currently enrolled in an accredited college/university pursuing IT, Computer Science, or related degree
- Basic understanding of Windows/Linux operating systems and networking fundamentals
- Strong problem-solving skills with attention to detail
- Ability to work independently during overnight shifts (10 PM - 6 AM)
- Excellent written and verbal communication skills
- Experience with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- CompTIA A+ or similar certification preferred but not required