Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and launch your tech career in Houston's thriving tech scene! This paid internship offers hands-on experience in enterprise IT operations while accommodating your student schedule. Work with cutting-edge technologies in a collaborative environment focused on innovation and growth. Perfect for students seeking practical experience without sacrificing daytime classes. Enjoy competitive pay, mentorship from industry professionals, and potential for full-time conversion. Apply now to become part of Houston's dynamic tech community!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues during night shift operations
- Monitor and maintain server infrastructure, including backups and system health checks
- Document technical procedures and create knowledge base articles for internal teams
- Collaborate with cross-functional teams to resolve complex technical challenges
- Assist in cybersecurity monitoring and incident response protocols
- Participate in system upgrades and maintenance windows during off-peak hours
- Train on industry-standard ITSM tools and cloud platforms (AWS/Azure)
Qualifications
- Currently enrolled in an accredited college/university pursuing IT, Computer Science, or related degree
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong problem-solving skills with ability to troubleshoot technical issues independently
- Excellent written and verbal communication skills
- Ability to work flexible night shift schedule (10 PM - 6 AM)
- Proficiency with Microsoft Office Suite and ticketing systems
- CompTIA A+ or similar certification preferred (students welcome)
- Valid driver's license and reliable transportation for on-site rotations