Job Description
Join TechSolutions Global's groundbreaking night shift internship program in Mesa, Arizona! This immersive opportunity combines real-world experience with academic credit, allowing you to build technical expertise while maintaining your college schedule. As part of our dynamic IT support team, you'll gain hands-on experience with cutting-edge systems in a collaborative, 24/7 operational environment. Perfect for motivated students seeking to accelerate their careers while earning college credit.
Responsibilities
- Provide Tier 1 technical support for enterprise systems during night shift operations
- Monitor network infrastructure and resolve system alerts with minimal supervision
- Document troubleshooting procedures and create knowledge base articles
- Collaborate with cross-functional teams on system optimization projects
- Participate in weekly on-call rotations for critical incident response
- Assist with hardware deployment and software maintenance tasks
- Shadow senior engineers on complex system integrations
Qualifications
- Currently enrolled in an accredited college/university program
- Basic knowledge of Windows/Linux operating systems and networking
- Ability to work independently during overnight hours (11 PM - 7 AM)
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Available to commit to 20-25 hours per week for 3+ months
- Valid driver's license and reliable transportation
- Must be able to earn academic credit for internship completion