Job Description
Are you a driven student looking to gain hands-on experience while earning valuable college credits? Metro Tech Solutions is seeking a motivated Night Shift IT Intern to join our growing team in Philadelphia, PA.
We are looking for candidates who are eager to learn, reliable, and ready to support our technical operations during critical off-hours. This is a fantastic opportunity to bridge the gap between academic theory and real-world application in a dynamic corporate environment.
Responsibilities
- Monitor Infrastructure: Oversee network performance and troubleshoot technical issues during the night shift.
- System Maintenance: Perform routine software updates, patch management, and hardware checks on workstations.
- Ticket Resolution: Assist the Help Desk team in resolving incoming IT support tickets with a focus on speed and accuracy.
- Documentation: Maintain accurate logs of all system configurations, incidents, and resolutions.
- Security Compliance: Ensure all access controls and data handling procedures adhere to company security policies.
- Campus Collaboration: Coordinate with local IT departments to support student and staff needs remotely or on-site.
Qualifications
- Education: Currently enrolled in a Bachelor’s or Associate’s degree program in Computer Science, Information Technology, or a related technical field.
- Availability: Must be available to work night shifts (e.g., 10:00 PM – 6:00 AM).
- Technical Knowledge: Basic understanding of TCP/IP, DNS, and network topology.
- OS Proficiency: Familiarity with Windows and Linux operating systems.
- Soft Skills: Strong problem-solving skills and the ability to work independently with minimal supervision.
- Credit Eligibility: Must provide proof of enrollment to receive college credit.