Job Description
Join TechNova Solutions as a Night Shift IT Support Intern and kickstart your career in technology! This paid internship offers hands-on experience in enterprise IT environments while working alongside industry experts. Perfect for students pursuing computer science or IT degrees, you'll gain invaluable skills in network administration, system troubleshooting, and cybersecurity practices. Enjoy flexible scheduling, mentorship opportunities, and the chance to build your professional network in Sacramento's thriving tech scene.
Responsibilities
- Provide 24/7 technical support for hardware, software, and network systems during night shift operations
- Monitor and maintain server infrastructure, including cloud-based platforms and virtual environments
- Document IT incidents, resolutions, and system configurations using ticketing systems
- Collaborate with cross-functional teams to deploy and test new technology solutions
- Assist in cybersecurity protocols, including vulnerability assessments and patch management
- Train junior staff on IT best practices and operational procedures
- Participate in system upgrades and after-hours maintenance projects
Qualifications
- Currently enrolled in a Bachelor's degree in Computer Science, IT, or related field
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong problem-solving skills with ability to troubleshoot hardware/software issues
- Experience with helpdesk ticketing systems (e.g., Jira, ServiceNow)
- Ability to work independently during night shifts (10 PM - 6 AM)
- Excellent written and verbal communication skills
- CompTIA A+ certification or equivalent experience preferred
- Valid driver's license for occasional equipment transport