Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in enterprise IT operations while accommodating student schedules. Work alongside industry professionals in our downtown Indianapolis headquarters, gaining exposure to network infrastructure, cybersecurity protocols, and user support systems. Perfect for students seeking flexible hours and real-world technical experience. We provide comprehensive training, mentorship opportunities, and a collaborative environment designed for growth. Apply today and build your future in IT!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues during night shifts
- Monitor and maintain network infrastructure including servers, firewalls, and cloud systems
- Document IT incidents, resolutions, and inventory updates using ticketing systems
- Collaborate with day-shift teams to ensure seamless operational continuity
- Assist with cybersecurity monitoring and basic threat response procedures
- Conduct user training sessions on company technology platforms
- Participate in system upgrade projects and technology refresh initiatives
Qualifications
- Currently enrolled in an accredited college/university program (any major)
- Basic knowledge of operating systems (Windows, macOS, Linux)
- Strong problem-solving skills with attention to detail
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred but not required
- Valid driver's license and reliable transportation for on-site support
- Availability to work 3-4 nights per week (20-28 hours)