Job Description
Launch your tech career with an exciting Night Shift IT Support Internship at TechCorp Solutions! Based in Philadelphia, PA, this paid internship offers hands-on experience in enterprise IT environments. Perfect for students seeking summer or fall start opportunities, you'll gain invaluable skills while supporting critical infrastructure during overnight hours. Join our innovative team and transform your academic knowledge into real-world expertise in a dynamic, fast-paced setting.
Responsibilities
- Provide remote and on-site technical support to employees during night shifts
- Diagnose and resolve hardware/software issues including network connectivity problems
- Monitor system performance and security protocols during overnight hours
- Document IT incidents and resolutions using ticketing systems
- Assist with system updates, patches, and maintenance during low-traffic periods
- Collaborate with cross-functional teams to ensure seamless 24/7 operations
- Participate in cross-training for diverse IT functions
Qualifications
- Currently enrolled in Computer Science, IT, or related Bachelor's program
- Basic knowledge of Windows/Linux operating systems and networking concepts
- Strong problem-solving and analytical abilities
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- Flexible schedule availability for night shifts (11 PM - 7 AM)
- Relevant coursework or internship experience preferred