Job Description
Join TechNova Solutions for a dynamic paid night shift internship in Boston's thriving tech hub. Gain hands-on experience supporting enterprise systems while working alongside industry experts. This role offers flexible scheduling, mentorship opportunities, and a pathway to full-time employment. Perfect for students pursuing Computer Science or IT degrees seeking practical experience in a 24/7 operational environment.
Responsibilities
- Provide remote technical support to clients during night shift hours
- Monitor and maintain network infrastructure and cloud systems
- Troubleshoot hardware/software issues using diagnostic tools
- Document incident reports and resolution procedures
- Collaborate with global IT teams on system upgrades
- Participate in after-hours maintenance windows
Qualifications
- Currently enrolled in Computer Science, IT, or related program
- Basic knowledge of Windows/Linux operating systems
- Excellent written and verbal communication skills
- Ability to work independently during night shifts
- Customer service experience preferred
- CompTIA A+ or similar certification a plus