Job Description
Join our dynamic IT team as a Night Shift Support Intern! This role offers hands-on experience in enterprise systems administration while gaining exposure to cutting-edge technologies. Perfect for students seeking flexible schedules and real-world technical experience. Enjoy competitive compensation and mentorship from industry experts in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues during night shifts
- Monitor system performance and troubleshoot network infrastructure
- Document incident reports and maintain knowledge base articles
- Collaborate with cross-functional teams to resolve escalated issues
- Assist in cybersecurity monitoring and threat response protocols
- Participate in system maintenance and scheduled deployments
- Train junior staff on IT best practices and SOPs
Qualifications
- Currently pursuing Bachelor's degree in Computer Science, IT, or related field
- Basic knowledge of Windows/Linux operating systems and networking
- Availability for 3-4 night shifts per week (10 PM - 6 AM)
- Strong problem-solving skills and ability to work independently
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Previous internship or helpdesk experience a plus