Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in a dynamic 24/7 environment, perfect for students pursuing computer science, IT, or related fields. Work alongside industry experts to maintain critical systems while developing troubleshooting and client communication skills. Enjoy flexible scheduling with evening shifts and gain exposure to enterprise-level infrastructure. This Summer/Fall opportunity includes mentorship, networking events, and potential for full-time conversion.
Responsibilities
- Provide Tier 1 technical support for internal systems and end-users during night shift hours
- Monitor network performance, security logs, and system alerts
- Install, configure, and troubleshoot hardware/software including Windows/macOS environments
- Document incidents, resolutions, and standard operating procedures
- Collaborate with day-shift teams for seamless handovers and issue escalation
- Participate in disaster recovery simulations and system updates
Qualifications
- Currently enrolled in Computer Science, IT, or related bachelor's program
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows/macOS operating systems and troubleshooting
- Strong problem-solving skills and attention to detail
- Ability to work independently and prioritize tasks during off-hours
- Excellent written and verbal communication skills
- Available for 3-4 night shifts per week (10 PM - 6 AM)