Job Description
Unlock your potential with our paid night shift internship designed for students! TechNash Solutions is seeking motivated individuals to join our dynamic IT Support team during evening hours (10 PM - 6 AM). Gain hands-on experience in enterprise systems, network monitoring, and client troubleshooting while earning competitive compensation. This flexible role accommodates your academic schedule and offers direct mentorship from industry experts. Perfect for students pursuing degrees in IT, Computer Science, or related fields. Build your resume while supporting mission-critical operations in Nashville's thriving tech scene.
Responsibilities
- Provide Tier 1/2 technical support via phone, chat, and remote access during night shift hours
- Monitor and maintain network infrastructure, servers, and cloud systems
- Troubleshoot hardware/software issues for enterprise clients
- Document incident reports, resolutions, and system configurations
- Collaborate with day-shift teams for seamless handovers
- Participate in system upgrades and maintenance windows
- Adhere to IT security protocols and compliance standards
Qualifications
- Currently enrolled in accredited college/university program (students welcome)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently during night shifts
- Customer service experience preferred
- CompTIA A+ or similar certification a plus
- Reliable transportation to downtown Nashville location