Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in enterprise IT infrastructure while working alongside industry experts in a dynamic 24/7 environment. Perfect for students seeking flexible schedules, this role provides real-world exposure to network administration, cybersecurity protocols, and system troubleshooting. With competitive pay and mentorship opportunities, you'll gain invaluable skills for future IT careers. Summer/Fall start dates available—apply now to secure your spot!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems during night shifts
- Monitor system health via ticketing tools and incident management platforms
- Install, configure, and maintain desktop/laptop equipment and peripherals
- Document IT procedures, solutions, and knowledge base articles
- Collaborate with cross-functional teams on system upgrades and security patches
- Participate in after-hours system maintenance and emergency incident response
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong problem-solving skills with ability to troubleshoot under pressure
- Excellent written and verbal communication abilities
- Availability to work 3-4 nights per week (10 PM - 6 AM)
- CompTIA A+ or similar certification preferred (not required)
- Previous helpdesk or internship experience a plus