Job Description
Join TechSavvy Solutions' dynamic night team as a paid IT Support Intern! This immersive 6-month opportunity offers hands-on experience in enterprise systems administration while working with cutting-edge technology in Atlanta's vibrant tech hub. Enjoy flexible scheduling, mentorship from industry experts, and a competitive hourly rate. Perfect for students pursuing computer science or IT degrees seeking real-world experience in a 24/7 operational environment.
Responsibilities
- Monitor and maintain server infrastructure during night shift hours
- Troubleshoot hardware/software issues for 500+ enterprise users
- Implement cybersecurity protocols and conduct vulnerability scans
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades
- Provide Tier 1 support via ticketing system and remote access
- Assist with network monitoring and performance optimization
Qualifications
- Currently pursuing Bachelor's in Computer Science, IT, or related field
- Basic understanding of Windows/Linux operating systems
- Experience with Active Directory and network fundamentals
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently in night shift environment
- Relevant coursework or certifications (CompTIA A+, Network+)
- Availability to work 12am-8am, 4 nights per week