Job Description
Join TechNash Solutions as a Night Shift IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in enterprise IT operations while accommodating your academic schedule. Work in Nashville's vibrant tech hub with mentorship from industry professionals and gain exposure to cutting-edge systems. Perfect for students seeking practical experience with flexible hours.
Responsibilities
- Provide tier-1 technical support for hardware/software issues during night shift hours
- Monitor and maintain network infrastructure including servers and cloud services
- Document technical procedures and create knowledge base articles
- Collaborate with day-shift teams on system updates and security patches
- Assist with user onboarding and training sessions
- Perform system backups and disaster recovery testing
- Participate in cross-departmental IT projects
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently during night shift hours
- CompTIA A+ or similar certification preferred
- Previous customer service or helpdesk experience a plus
- Must be available to work 4 nights/week (11 PM - 7 AM)