Job Description
Join TechNova Solutions' dynamic night team as a Night Shift IT Support Intern! This paid internship offers hands-on experience in enterprise IT operations while working flexible overnight hours in Boston's vibrant Financial District. You'll gain exposure to cutting-edge infrastructure, cybersecurity protocols, and remote troubleshooting under the guidance of senior engineers. This role includes competitive compensation, mentorship opportunities, and potential for full-time conversion. Perfect for students seeking practical experience in a 24/7 tech environment.
Responsibilities
- Provide remote technical support to global employees during night shift hours
- Monitor and maintain server/network infrastructure using enterprise tools
- Troubleshoot hardware/software issues with minimal supervision
- Document incident reports and knowledge base articles
- Collaborate with cross-functional teams on system updates
- Conduct security audits and vulnerability assessments
- Assist with IT asset management and inventory control
Qualifications
- Currently enrolled in Computer Science or IT-related program
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical skills
- Ability to work independently during night shifts
- Excellent written and verbal communication
- CompTIA A+ or similar certification preferred
- Available to work 4x10 hour night shifts weekly