Job Description
Launch your tech career with our paid night shift internship at TechSolutions Louisville! Gain hands-on experience in enterprise IT systems while working in a dynamic, 24/7 operational environment. This immersive 12-week program offers mentorship from industry experts and real-world exposure to network infrastructure and cybersecurity protocols. Perfect for students pursuing IT degrees seeking flexible night hours to balance academics with professional growth. Join our innovative team and transform your classroom knowledge into practical skills that employers value.
Responsibilities
- Provide Tier-1 technical support for internal systems during night shift operations
- Monitor and troubleshoot network infrastructure issues using diagnostic tools
- Assist with cybersecurity protocols including vulnerability scanning and incident response
- Document technical procedures and create knowledge base articles
- Collaborate with day shift teams for seamless system handovers
- Participate in rotating on-call emergency response rotations
- Support hardware/software deployment and maintenance projects
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems and networking concepts
- Experience with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Strong problem-solving skills and attention to detail
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Valid driver's license for occasional off-site equipment pickups
- CompTIA A+ or Network+ certification preferred (students encouraged to pursue)