Job Description
Join TechNova Solutions as a Night Shift IT Support Intern and gain hands-on experience in a dynamic 24/7 tech environment. This paid internship offers unparalleled exposure to enterprise systems, security protocols, and real-world troubleshooting while working alongside industry experts. Perfect for students pursuing degrees in IT, Computer Science, or Engineering. Enjoy flexible scheduling, mentorship opportunities, and potential for full-time conversion. Apply now to launch your tech career in Philadelphia's thriving innovation district.
Responsibilities
- Monitor and maintain network infrastructure during overnight hours
- Provide Tier 1/2 technical support for internal systems and client applications
- Execute system backups, updates, and security patches during low-traffic periods
- Document incidents, resolutions, and operational procedures
- Collaborate with global teams for seamless cross-shift handovers
- Participate in emergency response protocols for critical outages
- Assist with hardware deployment and configuration projects
Qualifications
- Currently enrolled in IT, Computer Science, or related bachelor's program
- Basic knowledge of Windows/Linux OS and networking fundamentals
- Availability to work 40 hours/week on night shift schedule (11 PM - 7 AM)
- Strong problem-solving abilities and customer service mindset
- Experience with remote support tools (e.g., TeamViewer, Remote Desktop)
- CompTIA A+ or similar certification preferred
- Ability to work independently with minimal supervision
- Valid driver's license (for occasional equipment transport)