Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in San Antonio! We're seeking motivated students for our Night Shift IT Support Internship – a unique opportunity to gain hands-on experience while working flexible hours that fit your academic schedule. Join our dynamic team in supporting enterprise clients, troubleshooting systems, and building real-world technical skills in a 24/7 operations environment. Students from all backgrounds are encouraged to apply!
Responsibilities
- Provide Tier 1 technical support for enterprise hardware/software systems during night shift operations
- Monitor network performance, security alerts, and system health using enterprise tools
- Document incident reports, resolutions, and knowledge base articles
- Collaborate with cross-functional teams to resolve escalated technical issues
- Install, configure, and maintain desktop/server infrastructure
- Participate in after-hours system updates and maintenance windows
- Assist in developing automation scripts for routine tasks
Qualifications
- Currently enrolled in an accredited college/university program (any major)
- Basic understanding of Windows/Linux operating systems and networking concepts
- Excellent problem-solving skills and ability to work independently
- Strong written and verbal communication skills
- Ability to work flexible night shift schedule (typically 10 PM - 6 AM)
- Customer service mindset with patience and professionalism
- Basic scripting knowledge (Python, PowerShell, or Bash) preferred