Job Description
Join TechNova Solutions as a Night Shift IT Support Intern and launch your career in Georgia's thriving tech scene! This paid internship offers hands-on experience working with enterprise systems while accommodating your academic schedule. You'll gain invaluable skills in network infrastructure, cybersecurity protocols, and client-facing technical support—all with premium compensation and flexible night hours. Perfect for students seeking real-world experience in Atlanta's dynamic IT landscape.
Responsibilities
- Provide remote and on-site technical support to enterprise clients during night shift hours
- Diagnose and resolve hardware/software issues including network connectivity problems
- Document troubleshooting procedures and maintain accurate service logs
- Collaborate with cross-functional teams to implement system updates
- Monitor network security protocols and escalate critical incidents
- Train end-users on new technologies and system best practices
Qualifications
- Currently enrolled in Computer Science, IT, or related bachelor's program
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong troubleshooting skills with attention to detail
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional on-site visits