Job Description
Launch your tech career with TechNova Solutions' prestigious Night Shift IT Support Internship! This immersive role offers hands-on experience in enterprise-level IT operations while earning college credit. As a key member of our 24/7 infrastructure team, you'll troubleshoot complex systems, implement security protocols, and collaborate with global tech leaders. Designed for ambitious students seeking real-world exposure in a dynamic, fast-paced environment.
What You'll Gain:
- College credit eligibility through our accredited partnership program
- Direct mentorship from senior engineers and architects
- Exposure to cutting-edge cloud infrastructure and cybersecurity tools
- Competitive night shift differential pay
- Full-time conversion opportunity for top performers
Responsibilities
- Provide Tier 2/3 technical support for enterprise hardware/software systems during night operations
- Monitor and maintain network security protocols using Splunk and SIEM tools
- Document incident reports and resolution procedures in ServiceNow
- Collaborate with global teams on system deployments and migrations
- Conduct system backups, restores, and disaster recovery drills
- Assist in developing automation scripts for routine tasks
- Participate in cross-departmental projects (DevOps, Cloud Engineering)
Qualifications
- Currently enrolled in Computer Science, IT, or related program (Sophomore/Junior preferred)
- Basic knowledge of Windows/Linux systems and networking fundamentals
- Experience with command-line interfaces (CLI) and scripting (Python/PowerShell)
- Strong problem-solving skills with analytical mindset
- Ability to work independently during night shift (6 PM - 6 AM)
- Excellent written/verbal communication skills
- Available for 3-4 nights per week (minimum 20 hours)
- Valid driver's license (required for occasional equipment transport)