Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and gain invaluable hands-on experience while earning college credit. This immersive role offers real-world exposure to enterprise-level IT operations in a dynamic 24/7 environment. Perfect for tech-savvy students seeking flexible hours to balance academics with professional growth. Work alongside industry experts troubleshooting hardware/software issues, managing network infrastructure, and supporting critical business systems. This position provides a unique opportunity to develop technical skills while contributing to mission-critical operations during off-peak hours.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues during night shift hours
- Monitor system performance and troubleshoot server/network infrastructure
- Document incidents, resolutions, and knowledge base articles
- Assist with cybersecurity protocols and access management
- Collaborate with cross-functional teams on system upgrades
- Support disaster recovery testing and maintenance activities
- Perform routine system audits and preventative maintenance
Qualifications
- Currently enrolled in an accredited college/university pursuing IT, Computer Science, or related degree
- Availability to work 40 hours/week during night shift (10 PM - 6 AM)
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving skills and ability to work independently
- Excellent written and verbal communication skills
- Ability to lift 25 lbs and work in server environments
- Valid driver's license and reliable transportation