Job Description
Join NexusTech Solutions as a Night Shift IT Support Intern and launch your career in technology while earning competitive compensation. This paid internship offers hands-on experience in enterprise IT environments with flexible scheduling to accommodate students. Work alongside industry experts in our Denver headquarters, gaining exposure to cutting-edge systems and methodologies. Perfect for tech-savvy individuals seeking real-world experience in a dynamic, 24/7 operational setting.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues during night shifts
- Monitor and maintain network infrastructure, servers, and cloud systems
- Document technical procedures and create knowledge base articles
- Collaborate with global teams on system updates and security protocols
- Troubleshoot and resolve escalated tickets with minimal supervision
- Assist in disaster recovery testing and system optimization projects
Qualifications
- Currently pursuing Bachelor's in Computer Science, IT, or related field
- Basic knowledge of Windows/Linux OS and networking fundamentals
- Strong problem-solving skills with analytical mindset
- Ability to work independently during night shifts (10 PM - 6 AM)
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred (students welcome)
- Must be available for 3+ nights per week (minimum 20 hours)