Job Description
Join TechSolutions Inc.'s dynamic night shift IT team as a paid intern! This hands-on role offers unparalleled exposure to enterprise-level infrastructure while supporting critical operations during overnight hours. You'll work alongside seasoned professionals in a collaborative environment focused on innovation and growth. This paid internship includes mentorship, flexible scheduling for students, and potential for full-time conversion. Perfect for those seeking practical experience in a fast-paced tech environment while maintaining academic commitments.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues during night shift hours
- Monitor system performance, troubleshoot network connectivity problems, and document incident reports
- Assist with cybersecurity protocols, data backups, and system maintenance tasks
- Collaborate with cross-functional teams to resolve escalated technical issues
- Document IT procedures and create knowledge base articles for internal use
- Participate in infrastructure upgrades and technology implementation projects
- Conduct regular system audits and security vulnerability assessments
Qualifications
- Currently pursuing a Bachelor's degree in Computer Science, IT, or related field
- Basic understanding of Windows/Linux operating systems and networking fundamentals
- Experience with troubleshooting hardware/software issues (school projects or personal)
- Strong problem-solving skills with attention to detail
- Ability to work independently and during overnight hours (10 PM - 6 AM)
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred (not required)
- Must be authorized to work in the United States