Job Description
Join TechSolutions Inc.'s dynamic night shift team as a paid IT Support Intern! This unique opportunity offers hands-on experience in enterprise-level infrastructure management while earning competitive compensation. Perfect for students pursuing computer science or IT degrees, you'll gain exposure to cutting-edge systems and network operations in a 24/7 environment. Enjoy flexible scheduling, mentorship from industry experts, and the chance to build your professional network while supporting critical business operations during off-peak hours.
Responsibilities
- Monitor and maintain network systems during night shift hours (10 PM - 6 AM)
- Troubleshoot hardware/software issues for enterprise clients
- Document incident reports and system logs using ITSM tools
- Perform server maintenance and security updates
- Collaborate with day shift teams for seamless handovers
- Assist with disaster recovery simulations and testing
- Provide remote technical support to global teams
Qualifications
- Currently enrolled in Computer Science, IT, or related Bachelor's program
- Basic knowledge of Windows/Linux operating systems
- Availability to work 3+ nights per week (10 PM - 6 AM)
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently in a remote environment