Job Description
Are you looking for a Summer or Fall start opportunity? Apex Systems is seeking a dedicated Night Shift IT Support Intern to join our growing team in Harrisburg, Pennsylvania. If you thrive in a quiet environment and want to kickstart your career in Information Technology with hands-on experience, this is the role for you.
As an IT Support Intern, you will play a crucial role in maintaining our client infrastructure during off-hours. This is a fantastic opportunity to gain exposure to enterprise-level systems, network troubleshooting, and technical support in a high-paced environment.
Why Apply?
- Flexible Schedule: Enjoy the quiet of the night shift with potential for career growth.
- Real-World Experience: Work directly with senior engineers and support staff.
- Career Development: Gain valuable skills in IT support, networking, and system administration.
- Premium Benefits: Comprehensive health coverage, paid time off, and mentorship programs.
Responsibilities
- Monitor server systems and network performance during assigned night shifts.
- Respond to and resolve incoming Help Desk tickets and user support requests.
- Assist in the deployment, installation, and configuration of software and hardware.
- Perform routine system backups and data integrity checks.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with the day shift team to ensure seamless continuity of operations.
- Conduct basic security audits and patch management tasks.
Qualifications
- Currently enrolled in an Associate’s or Bachelor’s degree program in Computer Science, Information Technology, or a related field.
- Availability to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Basic understanding of Windows and Linux operating systems.
- Familiarity with networking concepts such as TCP/IP, DNS, and DHCP.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision.