Job Description
Join TechNova Solutions' dynamic night team as an IT Support Intern! This hands-on role offers real-world experience in maintaining enterprise systems while working alongside industry experts. Perfect for tech-savvy students seeking flexible schedules during summer or fall semesters. You'll gain invaluable skills in network administration, cybersecurity protocols, and client-facing technical support in our Denver headquarters.
Responsibilities
- Provide remote/on-site technical support for hardware/software issues during night shifts
- Monitor and maintain network infrastructure using enterprise tools
- Document incident reports and resolution procedures in ticketing systems
- Collaborate with day-shift teams for seamless IT operations
- Assist with cybersecurity audits and compliance protocols
- Participate in system upgrades and patch management cycles
- Train end-users on new technologies and best practices
Qualifications
- Currently enrolled in Computer Science/IT degree program
- Basic knowledge of Windows/Linux operating systems
- Strong troubleshooting skills for network/hardware issues
- Excellent written and verbal communication abilities
- Ability to work independently during night hours
- Relevant internship or academic project experience preferred
- CompTIA A+ or Network+ certification a plus
- Available for summer/fall start (June-October)