Job Description
Are you a driven student looking to kickstart your career in technology? Apex Data Systems is seeking a detail-oriented Night Shift IT Intern to join our growing team in Minneapolis. We offer a unique opportunity to gain hands-on experience in a high-paced environment while enjoying the flexibility of a night schedule. This is an ideal role for university students who want to bridge the gap between academic theory and professional practice.
Why Join Us?
- Student-Friendly Schedule: Designed to accommodate your class timetable.
- Competitive Pay: Earn a competitive hourly wage while you learn.
- Real-World Experience: Work directly with senior engineers and gain exposure to enterprise infrastructure.
Join us and take the first step towards a successful career in IT support.
Responsibilities
- Monitor System Health: Proactively monitor server performance, network traffic, and application logs to ensure 24/7 operational stability.
- Ticket Resolution: Assist the support team in logging, triaging, and resolving Level 1-2 IT support tickets received during the night shift.
- Hardware & Software Support: Perform basic troubleshooting for workstations, printers, and peripherals; assist with software installation and patching.
- Documentation: Maintain accurate and up-to-date records of technical issues, resolutions, and system configurations in the knowledge base.
- Security Compliance: Assist in enforcing security protocols and ensuring that all devices meet company security standards.
- Shift Coverage: Provide reliable coverage for critical infrastructure maintenance windows and system backups.
Qualifications
- Education: Currently enrolled in an Associate’s or Bachelor’s degree program in Information Technology, Computer Science, or a related field.
- Availability: Must be available to work full-time or part-time night shifts (e.g., 10:00 PM - 6:00 AM).
- Technical Skills: Basic understanding of computer hardware, operating systems (Windows/Linux), and networking concepts.
- Communication: Excellent written and verbal communication skills with the ability to interact professionally with diverse teams.
- Problem Solving: Strong analytical skills and a proactive approach to troubleshooting technical issues.
- Reliability: A demonstrated history of punctuality and dependability as a student.