Job Description
Join TechNova Solutions' dynamic team as a Night Shift Operations Intern and gain hands-on experience in a fast-paced tech environment. This paid internship offers flexible scheduling, college credit eligibility, and direct mentorship from industry leaders. Perfect for students pursuing degrees in Computer Science, Business, or Engineering. Work alongside our 24/7 operations team to support critical infrastructure while building your professional network in Boston's thriving tech scene.
Responsibilities
- Monitor and maintain server infrastructure during night shift hours
- Assist with system troubleshooting and incident response protocols
- Document operational procedures and create technical documentation
- Collaborate with cross-functional teams on process optimization
- Participate in nightly system backups and data integrity checks
- Support user ticket resolution during overnight hours
- Contribute to automation script development for routine tasks
Qualifications
- Currently enrolled in an accredited college/university program
- Basic understanding of IT operations or cloud computing concepts
- Ability to work independently during overnight hours (10 PM - 6 AM)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office suite and ticketing systems
- Eligible to receive academic credit for internship completion