Job Description
Join TechNova Solutions Inc. as a Night Shift IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in enterprise systems while working during evening hours. You'll gain invaluable skills in network administration, cybersecurity protocols, and customer support within our dynamic 24/7 operations center. Perfect for students seeking flexible schedules and real-world tech experience. Our mentorship program ensures you'll receive personalized guidance from industry professionals while contributing to cutting-edge projects.
Responsibilities
- Provide remote and on-site technical support for enterprise systems during night shift hours
- Monitor network infrastructure and troubleshoot hardware/software issues
- Document incident reports and maintain detailed troubleshooting logs
- Collaborate with cross-functional teams to implement system updates
- Assist in cybersecurity monitoring and incident response procedures
- Train junior staff on IT protocols and best practices
Qualifications
- Currently enrolled in Computer Science or IT-related program
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Availability to work 12-hour night shifts (7 PM - 7 AM)
- CompTIA A+ or Network+ certification preferred
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work independently in a high-pressure environment