Job Description
Join our dynamic tech team at InnovateTech Solutions and kickstart your career with a paid internship offering college credit! This immediate hire opportunity provides hands-on experience in enterprise IT environments while earning academic credit. Work alongside industry experts, gain exposure to cutting-edge technologies, and build your professional network in New York's thriving tech hub. Perfect for motivated students seeking real-world experience before graduation.
Responsibilities
- Provide Tier 1 technical support to 200+ employees via ticketing system and direct assistance
- Deploy and configure hardware/software including Windows 10/11, Office 365, and cloud applications
- Document IT procedures and maintain accurate asset inventory using ServiceNow
- Assist with cybersecurity initiatives including vulnerability scanning and patch management
- Collaborate with senior engineers on network infrastructure projects
- Participate in weekly cross-departmental technology briefings
Qualifications
- Currently pursuing Bachelor's degree in Computer Science, IT, or related field
- Basic knowledge of Windows OS, networking concepts, and cybersecurity fundamentals
- Strong troubleshooting skills with ability to diagnose hardware/software issues
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office Suite and ticketing systems
- Available for 20-25 hours/week during academic term
- Authorized to work in US (visa sponsorship not available)