Job Description
Launch your tech career with TechNova Solutions, a leading IT innovator with offices in Columbus, OH and Charlotte, NC! We're seeking passionate college students for a paid internship offering hands-on experience in enterprise IT support while earning valuable college credit. Join our dynamic team to gain real-world skills in network administration, cybersecurity, and cloud technologies.
Why TechNova? Mentorship from industry experts, flexible scheduling around your classes, and potential for full-time conversion. This 12-week program includes weekly training workshops and collaborative projects with Fortune 500 clients.
Location Options: Columbus, OH or Charlotte, NC. Hybrid/remote options available.
Responsibilities
- Provide Tier 1/2 technical support to enterprise clients via phone, chat, and remote access
- Deploy and configure Windows/macOS workstations and mobile devices
- Monitor network infrastructure using SolarWinds and ServiceNow platforms
- Document IT procedures and knowledge base articles
- Collaborate with security team on vulnerability assessments
- Assist with cloud migrations (Azure/AWS) and Office 365 administration
- Participate in cross-functional IT projects
Qualifications
- Currently pursuing a Bachelor's degree in IT, Computer Science, or related field
- Minimum 3.0 GPA (transcript required)
- Basic knowledge of Windows/macOS, networking fundamentals, and security protocols
- Strong problem-solving skills and customer service orientation
- Ability to work 20-25 hours/week during academic semesters
- CompTIA A+ or Network+ certification preferred (students welcome)
- Valid driver's license (for on-site client visits)