Job Description
Launch your tech career with InnovateTech Solutions' paid internship program in San Jose! We're seeking motivated college students for our entry-level Tech Support Specialist role—no experience required. Gain hands-on experience with industry-leading technologies while earning competitive wages and college credit. Our 6-month program combines mentorship, real-world projects, and professional development workshops in a collaborative Silicon Valley environment.
Why Join Us?
- Competitive hourly pay ($22-$28)
- College credit eligibility (verify with your institution)
- Full-time hours with flexible scheduling
- Direct mentorship from senior engineers
- Access to cutting-edge tech resources
Responsibilities
- Provide Tier 1 technical support to internal teams and clients
- Diagnose and resolve hardware/software issues remotely
- Document troubleshooting processes in knowledge base
- Collaborate with engineering teams on system improvements
- Participate in cross-departmental projects
- Attend weekly training sessions on emerging technologies
- Maintain inventory of IT assets
Qualifications
- Currently enrolled in an accredited college/university program
- Must be eligible for college credit (confirm with academic advisor)
- No prior professional experience required
- Basic knowledge of computer hardware/software fundamentals
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Proficiency in Microsoft Office Suite
- Valid driver's license (for occasional equipment pickups)