Job Description
Are you looking to kickstart your career in the dynamic tech industry? Apex Digital Solutions is seeking a motivated and detail-oriented Intern to join our night shift team in Las Vegas, NV. We offer a competitive paid internship program designed to provide hands-on experience in IT support, network administration, and system maintenance within a thriving business environment.
As a night shift intern, you will play a crucial role in ensuring our 24/7 operational continuity. You will work closely with our senior technical team to monitor systems, troubleshoot issues, and maintain the integrity of our digital infrastructure. This is an excellent opportunity for students or recent graduates looking to gain valuable industry exposure while enjoying the unique energy of Las Vegas.
Why Join Us?
- Paid internship with a clear path to potential full-time employment.
- Flexible night shift schedule allowing for daytime studies.
- Exposure to enterprise-level technology and infrastructure.
- Professional mentorship from industry experts.
Responsibilities
- Assist the IT support team in diagnosing and resolving hardware and software technical issues during night operations.
- Monitor system performance logs and alert administrators to potential downtime or security threats.
- Perform routine maintenance tasks, including software updates, patch management, and database backups.
- Document technical tickets and create detailed knowledge base articles for future reference.
- Collaborate with cross-functional teams to implement new software deployments and security protocols.
- Provide remote and on-site technical support to internal staff during off-hours to ensure business continuity.
- Conduct audits of network equipment and physical server rooms to ensure compliance with safety standards.
Qualifications
- Currently pursuing or recently completed a Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Basic understanding of networking concepts, operating systems (Windows/Linux), and general troubleshooting.
- Strong problem-solving skills with a keen attention to detail.
- Ability to work independently and effectively in a night shift environment.
- Excellent written and verbal communication skills.
- Familiarity with ITIL frameworks and ticketing systems (e.g., Jira, ServiceNow) is a plus.