Job Description
Join TechNova Solutions Inc. as a Paid Night Shift Intern in our Los Angeles IT Support team! This immersive opportunity offers hands-on experience in enterprise IT operations while working during evening hours. You'll gain valuable skills in system administration, network troubleshooting, and cybersecurity under the guidance of industry experts. Perfect for students pursuing degrees in Computer Science or IT seeking real-world experience with a competitive compensation package.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues during night shift operations
- Monitor and maintain server infrastructure, cloud platforms (AWS/Azure), and network systems
- Document IT incidents, resolutions, and knowledge base articles
- Collaborate with cross-functional teams to implement security protocols
- Assist in system updates, patches, and maintenance during off-peak hours
- Participate in emergency response drills for critical system failures
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Experience with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Strong problem-solving skills and attention to detail
- CompTIA A+ or similar certification preferred