Job Description
Join TechSolutions Inc. for an immersive paid summer internship in IT support with night shift flexibility! Gain hands-on experience in enterprise systems while working with cutting-edge technology in a collaborative environment. This 12-week program offers mentorship, professional development, and direct exposure to real-world IT operations. Perfect for students seeking to build technical skills and network with industry professionals in Jacksonville's thriving tech sector.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues during night shift hours
- Monitor and maintain network infrastructure, servers, and cloud systems
- Document incidents, resolutions, and knowledge base articles
- Collaborate with cross-functional teams on system updates and projects
- Conduct system backups, security audits, and preventive maintenance
- Assist in deploying and testing new technologies
- Participate in cross-training sessions for skill development
Qualifications
- Currently enrolled in Computer Science, IT, or related field (Sophomore/Junior preferred)
- Basic understanding of Windows/Linux operating systems and networking
- Experience with troubleshooting hardware/software issues
- Strong problem-solving and analytical skills
- Ability to work independently and during night shift hours (10 PM - 6 AM)
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification is a plus
- Valid driver's license (required for occasional equipment transport)