Job Description
Are you looking for a paid internship in El Paso that offers immediate impact and hands-on technical experience? Apex Digital Solutions is currently seeking a motivated and detail-oriented Technical Intern to join our dynamic team. This is an immediate hire opportunity designed for students and recent graduates eager to launch their career in Information Technology and Network Administration.
As a Paid Intern, you will work directly with our senior engineering team to support internal IT operations, assist in troubleshooting technical issues, and gain exposure to enterprise-level software and hardware environments. We value creativity, problem-solving skills, and a strong work ethic.
Why Choose Us?
- Immediate start date available.
- Competitive hourly wage in line with industry standards.
- mentorship from experienced IT professionals.
- Flexible schedule for current students.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware and software issues to internal staff.
- Assist in the setup, configuration, and maintenance of desktop computers, printers, and network peripherals.
- Monitor and respond to help desk tickets in a timely manner using our ticketing system.
- Collaborate with the IT team to perform regular system updates, security patches, and backups.
- Document technical issues and resolutions to maintain a robust knowledge base.
- Conduct research on emerging technologies to recommend improvements to current workflows.
Qualifications
- Currently enrolled in or recently graduated with an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field.
- Basic understanding of Windows operating systems and networking concepts (TCP/IP, DNS).
- Familiarity with troubleshooting hardware and peripheral devices.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to work independently and as part of a collaborative team.
- Proactive attitude and a willingness to learn new technologies quickly.