Job Description
Are you a student eager to launch your tech career? TechForward Solutions is seeking motivated interns for our San Jose headquarters! Our paid internship program offers hands-on experience in IT support and infrastructure management—no prior experience required. Perfect for students in North Carolina or the Bay Area looking to gain real-world skills in a fast-paced environment. You'll work alongside industry experts, participate in cutting-edge projects, and receive mentorship to accelerate your professional growth. Join us and transform your academic knowledge into practical expertise!
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Assist with network monitoring and basic system administration
- Document IT procedures and create knowledge base articles
- Collaborate on cloud migration and security initiatives
- Participate in cross-functional team projects
- Learn and apply troubleshooting methodologies
- Support office technology setup and maintenance
Qualifications
- Currently enrolled in any accredited college/university program
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Eagerness to learn new technologies
- Available for 15-20 hours/week during semester
- Valid driver's license (for occasional equipment pickups)