Job Description
Join TechNova Solutions for an exciting summer internship opportunity on our night shift team! Gain hands-on experience in IT support while working with cutting-edge technology in San Jose's vibrant tech hub. This paid internship offers flexible scheduling for students and includes mentorship from industry professionals. Perfect for those seeking real-world experience in a dynamic 24/7 environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Monitor and maintain server/network infrastructure
- Document incident reports and resolution procedures
- Collaborate with cross-functional teams during system updates
- Assist with cybersecurity monitoring protocols
- Perform routine system maintenance and backups
- Train on enterprise-level IT management tools
Qualifications
- Currently enrolled in accredited college/university program
- Basic knowledge of Windows/macOS/Linux operating systems
- Strong problem-solving and communication skills
- Ability to work independently during night shifts (10 PM - 6 AM)
- Basic networking concepts familiarity (TCP/IP, DNS)
- Available for minimum 20 hours/week during summer term
- Valid driver's license (for occasional equipment pickups)