Job Description
Join TechInnovate Solutions for a dynamic summer internship offering flexible weekend shifts while earning valuable college credit! As an IT Support Intern, you'll gain hands-on experience in enterprise technology environments while supporting our Philadelphia-based operations. This paid position provides real-world exposure to network administration, cybersecurity protocols, and client-facing technical support. Perfect for students seeking to bridge academic knowledge with practical industry skills. Weekend shifts (Sat-Sun) allow flexibility for weekday coursework.
Responsibilities
- Provide Tier 1 technical support for hardware/software systems
- Assist with network monitoring and basic troubleshooting
- Document IT incidents and resolution procedures
- Support cybersecurity initiatives under mentor guidance
- Collaborate with cross-functional teams on tech deployments
- Contribute to IT asset inventory management
- Participate in weekend on-call rotations as needed
Qualifications
- Currently enrolled in an accredited college/university program
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Availability for weekend shifts (Sat/Sun 8AM-5PM)
- Ability to work independently and in team settings
- Relevant coursework in IT, Computer Science, or related field
- Valid driver's license preferred for occasional off-site duties