Job Description
Join TechNova Solutions' dynamic IT team this summer as a Night Shift Support Intern! Gain hands-on experience in enterprise infrastructure while supporting critical systems during overnight hours. This paid internship offers flexible scheduling for students, mentorship from senior engineers, and exposure to cutting-edge cloud technologies. Perfect for tech-savvy students seeking real-world experience in a collaborative environment.
Responsibilities
- Provide Tier 1/2 technical support for internal systems during overnight hours
- Monitor network infrastructure and server performance via monitoring tools
- Document incident reports and resolution procedures in ITSM systems
- Assist with hardware/software deployments and asset management
- Collaborate with global IT teams during cross-continental handovers
- Participate in weekend on-call rotation for critical incidents
Qualifications
- Currently enrolled in Computer Science, IT, or related program
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and analytical skills
- Ability to work independently overnight with minimal supervision
- Excellent written and verbal communication skills
- Available for 3+ consecutive night shifts weekly (10 PM - 6 AM)