Job Description
Join TechNova Solutions for an exciting summer internship opportunity in our dynamic IT department! We're seeking motivated students to support our 24/7 operations during night shifts. Gain hands-on experience with enterprise systems while working alongside industry experts. This paid internship offers flexible scheduling and valuable resume-building experience in a fast-paced tech environment.
Responsibilities
- Provide remote technical support to employees during night shifts
- Monitor system performance and troubleshoot hardware/software issues
- Document incident reports and maintain ticketing systems
- Assist with network security monitoring and access control
- Collaborate with day-shift teams for seamless handovers
- Install and configure workstations for new hires
- Participate in IT infrastructure maintenance projects
Qualifications
- Currently enrolled in a college/university program (IT/CS majors preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently during night shifts (10 PM - 6 AM)
- Customer service mindset and patience
- Proficient with Microsoft Office Suite
- Valid driver's license (for occasional on-site visits)