Job Description
Join TechSolutions Inc.'s dynamic IT team this summer as a Night Shift Support Intern! This paid internship offers students hands-on experience in enterprise IT operations while accommodating your academic schedule. Work in a collaborative environment with cutting-edge technology and mentorship from industry professionals. Perfect for students seeking flexible hours during summer break.
What We Offer:
- Competitive hourly pay + performance bonuses
- Full-time summer schedule (40 hrs/week, 10 PM - 6 AM)
- Professional development stipend
- Direct mentorship from senior engineers
- Potential for full-time conversion
Responsibilities
- Provide Tier 1/2 technical support for enterprise systems
- Monitor and resolve network/server alerts during night shifts
- Document IT incidents using ticketing systems (Jira/Servicenow)
- Assist with hardware/software deployments and upgrades
- Collaborate with global IT teams on cross-functional projects
- Conduct system health checks and preventative maintenance
- Participate in 24/7 on-call rotation rotation schedule
Qualifications
- Currently enrolled in Computer Science/IT or related program
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Ability to work independently during night shifts
- Strong problem-solving and communication skills
- Basic scripting knowledge (Python/PowerShell/Bash)
- Available full-time (June-August)
- US work authorization required