Job Description
Join our dynamic tech team as a Summer IT Support Intern and gain hands-on experience in a fast-paced environment. This night shift position offers unique opportunities to work with cutting-edge technologies while supporting critical business operations. Perfect for students pursuing careers in IT, cybersecurity, or network administration. Enjoy competitive pay, flexible scheduling, and mentorship from industry professionals. Start date: June-August 2024.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues during night shift hours
- Monitor and maintain network infrastructure, servers, and cloud systems
- Document incident reports, troubleshooting steps, and solutions in ITSM tools
- Collaborate with cross-functional teams on system upgrades and security patches
- Train end-users on new technologies and best practices
- Participate in after-hours system testing and deployment projects
- Assist with cybersecurity protocols and vulnerability assessments
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS, networking concepts, and cloud platforms (AWS/Azure)
- Strong problem-solving skills and ability to work independently
- Excellent written and verbal communication skills
- Available to work flexible night shift schedule (10 PM - 6 AM)
- Relevant coursework or certifications (CompTIA A+, Network+) preferred
- Proficient in ticketing systems like ServiceNow or Jira